[LE-04] Data transfer failure. Visit support.lastepoch.com for more information.
The login attempt failed due to a communication failure between the game client and the authentication server. This is often caused by security software or connectivity problems.
Note: If you backed us on KickStarter and started getting this error message after the release of Patch 0.7.7, please create a ticket.
Useful troubleshooting steps include;
- Visiting this page to check for any maintenance or service disruption alerts.
- Flagging The Game As a Trusted Application in your security software.
- Disabling any proxies or VPNs currently active.
- Performing a Power Cycle.
- Clearing Your DNS Cache.
- Using an Ethernet cable instead of Wi-Fi.
- Repairing Last Epoch Through Steam if using the Steam client.
- Performing a Clean Boot (Windows-only)