In the event of a disconnect from the Game server, please follow the steps below as troubleshooting options:
- Using a VPN has proved helpful for many players. If you do not have the ability to purchase a VPN, Cloudflare Warp is a free VPN that has been tested by the community.
- SG TCP Optimizer is a program that many players have also found helpful when experiencing these issues
- Contacting your ISP may also be a useful option as it has been found many providers have a block on certain items.
- Adjust your DNS settings
If none of the above prove helpful, please know that the team is working on a solution. To keep tabs on this information, please visit our Forums, as this will be the first place such information will be posted.
If you're experiencing crashes please note that our team is investigating a fix to be released as soon as possible before our 1.0 launch. If you still experience crashes post our launch date please let us know by submitting a ticket with your log file and system information attached.