To fix your game not loading in offline mode first try verifying your Last Epoch game files in Steam:
- Open Steam.
- Switch to your library.
- Right-click on Last Epoch.
- Click Properties.
- Switch to the Installed Files tab.
- Click Verify Integrity of Game Files.
If you continue to have issues, you can try to restore a previous save file or one of your Stash or Character files may have gotten corrupted.
Restoring a previous save file
IMPORTANT: Before doing the steps below, make sure you keep a backup of your Save folder.
- Open Windows Explorer.
- In the address bar, copy C:\Users\%userprofile%\AppData\LocalLow\Eleventh Hour Games\Last Epoch\Saves and press Enter.
- Open each file that ends with .bak in Notepad and search for your character's name.
- If you locate your character's name, right click on that file and click on Rename.
- Delete the .bak extension.
- Start Last Epoch (Do not select Offline Mode from Steam).
- Once in-game choose Offline Mode and select one of your characters.
Deleting a corrupted Stash or Character file
- Open Windows Explorer.
- In the address bar, copy C:\Users\%userprofile%\AppData\LocalLow\Eleventh Hour Games\Last Epoch\Saves and press Enter.
- Sort your filed by Date Modified so you see the most recent files at the top of the list.
- Open your a Stash file (i.e. STASH_CYCLE_6_0) or Character file (i.e. 1CHARACTERSLOT_BETA_0.bak) in Notepad.
- If you see a blank file or contents that appear something like "NUL NUL NUL NUL NUL NUL NUL NUL NUL NUL", the file is corrupted.
- Close Notepad.
- Select the file that is corrupt and delete it.
- Repeat these steps for each of these files to ensure you remove any corrupted ones.
- Start Last Epoch (Do not select Offline Mode from Steam).
- Once in-game choose Offline Mode and select one of your characters.
If you are still experiencing issues with Offline Mode, please submit an in-game bug report so our development team can investigate this further.