Table of Contents

1. Refunding Last Epoch
2. Refunding a supporter pack
3. Refunding cosmetics
4. In-game purchases and accidental purchases

Refunding Last Epoch

Steam game purchases are eligible for a refund if you have played less than 2 hours or have owned the product less than 2 weeks. All refunds can be done through Steam Support here.

Refunding a supporter pack

Steam supporter pack purchases and Epoch point purchases are non-refundable as they are considered instant consumables. If you are wanting to refund a supporter pack due to wanting to upgrade, you can visit this article here for more information.

Refunding cosmetics

Purchases made with Epoch Points are non-refundable as they are considered instant consumables. If you are having an issue with a cosmetic please reach out to Player Support for further assistance.

In-game purchases and accidental purchases

In-game purchases made with Epoch Points are non-refundable as they are considered instant consumables.

Visual issues: If you are experiencing a visual issue with a cosmetic you have purchased, please reach out to Player Support for further assistance.

Accidental purchases: Purchasing the wrong item does not qualify for a refund.