Technical Support

Crashes & Hangs

• How to Get Help with Crashing Issues
• Performing a Clean Boot in Windows
• Flagging The Game As a Trusted Application
• Using DDU When Reinstalling Drivers
• Running a Memory Diagnostic Scan
• Disabling Overlay Software

Networking

• Changing Your Steam Download Region
• Performing a Power Cycle
• Clearing Your DNS Cache
• Troubleshooting Download Issues

Official Support

• The Scope of Our Technical Support
• Driver Support for Linux
• Playing Last Epoch Using WINE
• Supported Input Methods
• Supported Platforms
• System Requirements

Steam

• Steam Account Linking
• "Failed to Contact Key Server"
• Configuring Steam to Keep Last Epoch Updated
• Steam Shows Last Epoch as Being Uninstalled
• Using Steam to Verify the Game Files
• Clearing Your Steam Download Cache

See all 8 articles

Useful Files

• System Information
• The Graphics .ini File
• The Game's Log File
• Creating Steam Information Reports
• Using the Microsoft DirectX Diagnostic Tool
• The Launcher's Log Files

Streaming

• Streaming Last Epoch With OBS

Performance

• Xbox DVR, ShadowPlay, and Radeon ReLive
• Changing CPU Scaling Governor on Linux
• Contacting EHG About Performance Issues
• Settings Known to Affect Performance