Technical Support

Crashes & Hangs

• Crashes and Disconnects
• Performing a Clean Boot in Windows
• Flagging The Game As a Trusted Application
• Using DDU When Reinstalling Drivers
• Running a Memory Diagnostic Scan
• Disabling Overlay Software

Networking

• Changing Your Steam Download Region
• Performing a Power Cycle
• Clearing Your DNS Cache

Official Support

• System Requirements

Steam

• Steam Shows Last Epoch as Being Uninstalled
• Using Steam to Verify the Game Files
• Clearing Your Steam Download Cache
• Repairing Last Epoch Through Steam
• Steam Cloud

Useful Files

• System Information
• The Graphics .ini File
• The Game's Log File
• Creating Steam Information Reports
• Using the Microsoft DirectX Diagnostic Tool

Performance

• Xbox DVR, ShadowPlay, and Radeon ReLive